Gilmore, A. (2003). Services marketing and management. London ; Thousand Oaks, Calif.: Sage Publications.
Citación estilo ChicagoGilmore, Audrey. Services Marketing and Management. London ; Thousand Oaks, Calif.: Sage Publications, 2003.
Cita MLAGilmore, Audrey. Services Marketing and Management. London ; Thousand Oaks, Calif.: Sage Publications, 2003.
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