TY  - GEN
T1  - Services marketing and management
A1  - Gilmore, Audrey.
LA  - English
PP  - London ; Thousand Oaks, Calif.
PB  - Sage Publications
YR  - 2003
UL  - https://colectivo.uloyola.es/Record/ELB130955
OP  - 215
CN  - HD9980.5 .G55 2003
SN  - 9781412932165
KW  - Service industries : Management.
KW  - Service industries : Marketing.
KW  - Electronic books.
ER  -