Services marketing and management - Gilmore, Audrey (London ; Thousand Oaks, Calif. : Sage Publications, 2003)
Includes bibliographical references and indexes.
Description based on metadata supplied by the publisher and other sources.
Electronic reproduction. Santa Fe, Arg.: elibro, 2020. Available via World Wide Web. Access may be limited to eLibro affiliated libraries.
Keywords: Service industries -- Management; Service industries -- Marketing; Electronic books