TY - GEN T1 - Key concepts in public relations T2 - SAGE key concepts. A2 - Franklin, Bob, 1949- LA - English PP - Los Angeles, Calif. ; London PB - SAGE YR - 2009 UL - https://colectivo.uloyola.es/Record/ELB132647 OP - 253 CN - HD59 .K49 2009 SN - 9781446200292 KW - Public relations. KW - Electronic books. ER -