TY  - GEN
T1  - Managing quality : managerial and critical perspectives
A1  - Kelemen, Mihaela, 1968-
LA  - English
PP  - London ; Thousand Oaks
PB  - SAGE Publications
YR  - 2003
UL  - https://colectivo.uloyola.es/Record/ELB133624
OP  - 209
CN  - HD62.15 .K453 2003
SN  - 9780857022288
KW  - Total quality management.
KW  - Total quality management : Great Britain.
KW  - Total quality management : Great Britain : Case studies.
KW  - Electronic books.
ER  -