TY - GEN T1 - The springboard : how storytelling ignites action in knowledge-era organizations T2 - Knowledge management A1 - Denning, Stephen. LA - English PP - Abingdon England PB - Routledge YR - 2011 UL - https://colectivo.uloyola.es/Record/ELB134106 OP - 222 NO - First published by Butterworth-Heinemann in 2001. CN - HD30.3 .D46 2011 SN - 9781136013546 KW - Communication in organizations. KW - Storytelling. KW - Electronic books. ER -