TY  - GEN
T1  - Leadership as emotional labour : management and the "managed heart"
T2  - Management, organizations and society (London, England) ;
A2  - Iszatt-White, Marian.
LA  - English
PP  - Abingdon, Oxon ; New York, N.Y.
PB  - Routledge
YR  - 2012
UL  - https://colectivo.uloyola.es/Record/ELB134762
OP  - 240
CN  - HD57.7 .L43164 2012
SN  - 9780203098400
KW  - Leadership : Social aspects.
KW  - Leadership : Psychological aspects.
KW  - Management : Social aspects.
KW  - Management : Psychological aspects.
KW  - Emotions.
KW  - Interpersonal relations.
KW  - Organizational behavior : Social aspects.
KW  - Service industries : Social aspects.
KW  - Electronic books.
ER  -