Leadership as emotional labour : management and the "managed heart" - Iszatt-White, Marian (Abingdon, Oxon ; New York, N.Y. : Routledge, 2012)
Includes bibliographical references and index.
Description based on metadata supplied by the publisher and other sources.
Electronic reproduction. Santa Fe, Arg.: elibro, 2020. Available via World Wide Web. Access may be limited to eLibro affiliated libraries.
Keywords: Leadership -- Social aspects; Leadership -- Psychological aspects; Management -- Social aspects; Management -- Psychological aspects; Emotions; Interpersonal relations; Organizational behavior -- Social aspects; Service industries -- Social aspects; Electronic books