APA Citation

Hollins, B., & Shinkins, S. (2006). Managing service operations: Design and implementation. London: Sage Publications.

Chicago Style Citation

Hollins, Bill., and Sadie Shinkins. Managing Service Operations: Design and Implementation. London: Sage Publications, 2006.

MLA Citation

Hollins, Bill., and Sadie Shinkins. Managing Service Operations: Design and Implementation. London: Sage Publications, 2006.

Warning: These citations may not always be 100% accurate.