Lerbinger, O. (2012). The crisis manager: Facing disasters, conflicts, and failures (2nd ed.). New York: Routledge.
Chicago Style CitationLerbinger, Otto. The Crisis Manager: Facing Disasters, Conflicts, and Failures. 2nd ed. New York: Routledge, 2012.
MLA CitationLerbinger, Otto. The Crisis Manager: Facing Disasters, Conflicts, and Failures. 2nd ed. New York: Routledge, 2012.
Warning: These citations may not always be 100% accurate.