TY  - GEN
T1  - The crisis manager : facing disasters, conflicts, and failures
T2  - Routledge communication series.
A1  - Lerbinger, Otto.
LA  - English
PP  - New York
PB  - Routledge
YR  - 2012
ED  - 2nd ed.
UL  - https://colectivo.uloyola.es/Record/ELB138830
OP  - 378
CN  - HD49 .L468 2012
KW  - Conflict management.
KW  - Crisis management.
KW  - Electronic books.
ER  -