The organizational measurement manual - Wealleans, David (Aldershot, Hampshire, England ; Burlington, VT : Gower, 2001)
""Contents""; ""List of Figures and Tables""; ""Preface""; ""PART 1 The concept of measurement""; ""Introduction and Purpose of Measurement""; ""Corporate Measurement""; ""Process Measurement""; ""PART 2 Establishing a process measurement programme""; ""Customer-centred Measurement""; ""Identifying the Process Measurement""; ""Targets and Objectives""; ""Tracking and Recording""; ""Interpretation""; ""Action""; ""Involving People""; ""PART 3 Looking beyond the basics""; ""International Standards""; ""Quality Costs""; ""The Long Term""; ""Index""
Includes index.
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Electronic reproduction. Santa Fe, Arg.: elibro, 2022. Available via World Wide Web. Access may be limited to eLibro affiliated libraries.
Keywords: Work measurement; Andre fag (naturvidenskab og teknik) -- Andre fag; Electronic books