TY - GEN T1 - 100 methods for total quality management A1 - Kanji, Gopal K. A2 - Asher, Mike. LA - English PP - London ; Thousand Oaks, Calif. PB - Sage YR - 1996 UL - https://colectivo.uloyola.es/Record/ELB139764 OP - 237 CN - HD62.15 .K363 1996 KW - Total quality management. KW - Management. KW - Electronic books. ER -