Cita APA

Mastracci, S. H., Guy, M. E., & Newman, M. A. (2012). Emotional labor and crisis response: Working on the razor's edge. Armonk, N.Y.: M.E. Sharpe.

Citación estilo Chicago

Mastracci, Sharon H., Mary E. Guy, and Meredith A. Newman. Emotional Labor and Crisis Response: Working On the Razor's Edge. Armonk, N.Y.: M.E. Sharpe, 2012.

Cita MLA

Mastracci, Sharon H., Mary E. Guy, and Meredith A. Newman. Emotional Labor and Crisis Response: Working On the Razor's Edge. Armonk, N.Y.: M.E. Sharpe, 2012.