TY  - GEN
T1  - Emotional labor and crisis response : working on the razor's edge
A1  - Mastracci, Sharon H., 1968-
A2  - Guy, Mary E.
A2  - Newman, Meredith A., 1949-
LA  - English
PP  - Armonk, N.Y.
PB  - M.E. Sharpe
YR  - 2012
UL  - https://colectivo.uloyola.es/Record/ELB142060
OP  - 173
CN  - HD5713.6.U54 M37 2012
KW  - Public service employment : United States : Psychological aspects.
KW  - Crisis management : United States.
KW  - Electronic books.
ER  -