Cita APA

Fjermestad, J., & Romano, N. C. (2006). Electronic customer relationship management. Armonk, N.Y. ; London: M.E. Sharpe.

Citación estilo Chicago

Fjermestad, Jerry., and Nicholas C. Romano. Electronic Customer Relationship Management. Armonk, N.Y. ; London: M.E. Sharpe, 2006.

Cita MLA

Fjermestad, Jerry., and Nicholas C. Romano. Electronic Customer Relationship Management. Armonk, N.Y. ; London: M.E. Sharpe, 2006.