TY - GEN T1 - Outsourcing and service work in the new economy : the case of call centres in Mexico City A1 - Alvarez-Galvan, Jose-Luis. LA - English PP - Newcastle upon Tyne PB - Cambridge Scholars Publishing YR - 2012 UL - https://colectivo.uloyola.es/Record/ELB146475 OP - 198 CN - HD3861.M6 A483 2012 KW - Contracting out : Mexico : Mexico City. KW - Call centers : Mexico : Mexico City : Employees. KW - Call centers : Mexico : Mexico City : Personnel management. KW - Mexico City (Mexico) : Commercial policy. KW - Electronic books. ER -