Outsourcing and service work in the new economy : the case of call centres in Mexico City - Alvarez-Galvan, Jose-Luis. (Newcastle upon Tyne : Cambridge Scholars Publishing, 2012)
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Electronic reproduction. Santa Fe, Arg.: elibro, 2020. Available via World Wide Web. Access may be limited to eLibro affiliated libraries.
Keywords: Contracting out -- Mexico -- Mexico City; Call centers -- Mexico -- Mexico City -- Employees; Call centers -- Mexico -- Mexico City -- Personnel management; Mexico City (Mexico) -- Commercial policy; Electronic books