Cita APA

Kureemun, B., & Fantina, R. (2011). Your customers' perception of quality: What it means to your bottom line and how to control it. Boca Raton, Florida ; London, [England] ; New York: CRC Press.

Citación estilo Chicago

Kureemun, Baboo,, and Robert Fantina. Your Customers' Perception of Quality: What It Means to Your Bottom Line and How to Control It. Boca Raton, Florida ; London, [England] ; New York: CRC Press, 2011.

Cita MLA

Kureemun, Baboo,, and Robert Fantina. Your Customers' Perception of Quality: What It Means to Your Bottom Line and How to Control It. Boca Raton, Florida ; London, [England] ; New York: CRC Press, 2011.