TY  - GEN
T1  - Customer relationship management using business intelligence
A1  - Sturdy, Graham R.
LA  - English
PP  - Newcastle upon Tyne
PB  - Cambridge Scholars Pub.
YR  - 2012
UL  - https://colectivo.uloyola.es/Record/ELB148742
OP  - 397
CN  - HF5415.5 .S78 2012
KW  - Customer relations : Management.
KW  - Business intelligence.
KW  - Electronic books.
ER  -