TY - GEN T1 - Effective client management in professional services : how to build successful client relationships A1 - Berkovi, Jack, LA - English PP - Surrey, England ; Burlington, Vermont PB - Gower Publishing Limited : Gower Publishing Company YR - 2014 UL - https://colectivo.uloyola.es/Record/ELB161068 OP - 377 CN - HF5415.5 .B465 2014 SN - 9781317145639 KW - Customer services. KW - Service industries : Marketing. KW - Professions : Marketing. KW - Electronic books. ER -