TY - GEN T1 - Managing communications in a crisis A1 - Ruff, Peter. A2 - Aziz, Khalid. LA - English PP - Burlington, Vt. PB - Gower YR - 2003 UL - https://colectivo.uloyola.es/Record/ELB161161 OP - 176 CN - HD49 .R84 2003 SN - 9781315593487 KW - Crisis management. KW - Communication in organizations. KW - Corporations : Public relations. KW - Electronic books. ER -