TY - GEN T1 - The supernova advisor crossing the invisible bridge to exceptional client service and consistent growth A1 - Knapp, Rob, 1946- LA - English PP - Hoboken, N.J. PB - John Wiley & Sons YR - 2008 UL - https://colectivo.uloyola.es/Record/ELB177463 OP - 127 CN - HG4621 .K64 2008 KW - Investment advisor-client relationships. KW - Customer relations. KW - Investment advisors. KW - Financial services industry : Management. KW - Electronic books. ER -