TY  - GEN
T1  - Dealing with the tough stuff : how to achieve results from key conversations
A1  - Hill, Darren,
A2  - Hill, Alison,
A2  - Richardson, Sean,
LA  - English
PP  - Milton, Queensland
PB  - Wiley
YR  - 2016
ED  - Revised and updated second edition.
UL  - https://colectivo.uloyola.es/Record/ELB177636
OP  - 205
NO  - Includes index.
CN  - HD30.3 .H555 2016
SN  - 9780730327011
KW  - Communication in management : Handbooks, manuals, etc.
KW  - Conversation : Handbooks, manuals, etc.
KW  - Personnel management : Handbooks, manuals, etc.
KW  - Employees : Rating of : Handbooks, manuals, etc.
KW  - Self-actualization (Psychology) : Handbooks, manuals, etc.
KW  - Electronic books.
ER  -