TY - GEN T1 - Affected : emotionally engaging customers in the digital age A1 - Wrigley, Cara, A2 - Straker, Karla, LA - English PP - Milton, Qld PB - John Wiley & Sons Australia, Ltd YR - 2018 UL - https://colectivo.uloyola.es/Record/ELB177903 OP - 230 CN - HF5415.5 .W754 2018 SN - 9780730356998 KW - Customer relations. KW - Internet marketing. KW - BUSINESS & ECONOMICS / Management Science. KW - BUSINESS & ECONOMICS / Management. KW - BUSINESS & ECONOMICS / Industrial Management. KW - BUSINESS & ECONOMICS / Organizational Behavior. KW - Electronic books. ER -