TY - GEN T1 - Transforming IT culture how to use social intelligence, human factors, and collaboration to create an IT department that outperforms T2 - Wiley CIO series A1 - Wander, Frank, 1957- LA - English PP - Hoboken, N.J. PB - John Wiley & Sons, Inc. YR - 2013 UL - https://colectivo.uloyola.es/Record/ELB178638 OP - 203 CN - HD30.2 .W3477 2013 SN - 9781118575499 (electronic bk.) KW - Information technology : Management. KW - Electronic data processing departments : Management. KW - Electronic books. ER -