Ernst & Young. (1992). Total quality: A manager?s guide for the 1990s. London: Kogan Page.
Citación estilo ChicagoErnst & Young. Total Quality: A Manager?s Guide for the 1990s. London: Kogan Page, 1992.
Cita MLAErnst & Young. Total Quality: A Manager?s Guide for the 1990s. London: Kogan Page, 1992.
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