Cita APA

Denton, D. K. (1992). The service trainer handbook, managing service businesses in the 1990's. New York [etc.]: McGraw-Hill.

Citación estilo Chicago

Denton, D. Keith. The Service Trainer Handbook, Managing Service Businesses in the 1990's. New York [etc.]: McGraw-Hill, 1992.

Cita MLA

Denton, D. Keith. The Service Trainer Handbook, Managing Service Businesses in the 1990's. New York [etc.]: McGraw-Hill, 1992.