Cita APA

Waller, J., Allen, D., & Burns, A. (1993). The quality management manual: How to write and develop a successful manual for quality management systems. London: Kogan Page.

Citación estilo Chicago

Waller, Jenny, Derek Allen, and Andrew Burns. The Quality Management Manual: How to Write and Develop a Successful Manual for Quality Management Systems. London: Kogan Page, 1993.

Cita MLA

Waller, Jenny, Derek Allen, and Andrew Burns. The Quality Management Manual: How to Write and Develop a Successful Manual for Quality Management Systems. London: Kogan Page, 1993.