Waller, J., Allen, D., & Burns, A. (1993). The quality management manual: How to write and develop a successful manual for quality management systems. London: Kogan Page.
Chicago Style CitationWaller, Jenny, Derek Allen, and Andrew Burns. The Quality Management Manual: How to Write and Develop a Successful Manual for Quality Management Systems. London: Kogan Page, 1993.
MLA CitationWaller, Jenny, Derek Allen, and Andrew Burns. The Quality Management Manual: How to Write and Develop a Successful Manual for Quality Management Systems. London: Kogan Page, 1993.
Warning: These citations may not always be 100% accurate.