TY - BOOK T1 - The quality management manual : how to write and develop a successful manual for quality management systems A1 - Waller, Jenny A2 - Allen, Derek A2 - Burns, Andrew LA - English PP - London PB - Kogan Page YR - 1993 UL - https://colectivo.uloyola.es/Record/L18298 OP - 206 SN - 0893973882 KW - Control de calidad ER -