Smith, S. F., & Milligan, A. (2015). On purpose: Delivering a branded customer experience people love. London: Kogan Page.
Citación estilo ChicagoSmith, Shaun F., and Andy Milligan. On Purpose: Delivering a Branded Customer Experience People Love. London: Kogan Page, 2015.
Cita MLASmith, Shaun F., and Andy Milligan. On Purpose: Delivering a Branded Customer Experience People Love. London: Kogan Page, 2015.
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