TY  - BOOK
T1  - Managing for quality in the service sector
T2  - Blackwell business
A2  - Mastenbroek, Willem F.G
LA  - English
PP  - Oxford
PB  - Basil Blackwell
YR  - 1991
UL  - https://colectivo.uloyola.es/Record/L2264
OP  - 260
SN  - 0631174990
KW  - Sector servicios : Control de calidad
ER  -