Cita APA

Tate, R., & Stroup, J. (2003). The Service Pro: Creating better, faster, and different customer experiences. Amherst, Massachusetts: HRD Press.

Citación estilo Chicago

Tate, Rick, and Josh Stroup. The Service Pro: Creating Better, Faster, and Different Customer Experiences. Amherst, Massachusetts: HRD Press, 2003.

Cita MLA

Tate, Rick, and Josh Stroup. The Service Pro: Creating Better, Faster, and Different Customer Experiences. Amherst, Massachusetts: HRD Press, 2003.

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