Kouzes, J. M. 1., & Posner, B. Z. (2003). Credibility: How leaders gain it and lose it, why people demand it. San Francisco: Jossey-Bass.
Chicago Style CitationKouzes, James M. 1945-, and Barry Z. Posner. Credibility: How Leaders Gain It and Lose It, Why People Demand It. San Francisco: Jossey-Bass, 2003.
MLA CitationKouzes, James M. 1945-, and Barry Z. Posner. Credibility: How Leaders Gain It and Lose It, Why People Demand It. San Francisco: Jossey-Bass, 2003.
Warning: These citations may not always be 100% accurate.