TY - BOOK T1 - Credibility : how leaders gain it and lose it, why people demand it T2 - The Jossey-Bass business & management series (Jossey-Bass) A1 - Kouzes, James M. 1945- A2 - Posner, Barry Z LA - English PP - San Francisco PB - Jossey-Bass YR - 2003 UL - https://colectivo.uloyola.es/Record/L253827 OP - 342 SN - 0787964646 KW - Personal : Dirección KW - Relaciones humanas KW - Habilidades directivas KW - Liderazgo ER -