Steeples, M. M. (1992). The corporate guide to the Malcolm Baldrige National Quality Award: Proven strategies for building quality into your organization. Milwaukee: ASQC quality press.
Citación estilo ChicagoSteeples, Marion Mills. The Corporate Guide to the Malcolm Baldrige National Quality Award: Proven Strategies for Building Quality Into Your Organization. Milwaukee: ASQC quality press, 1992.
Cita MLASteeples, Marion Mills. The Corporate Guide to the Malcolm Baldrige National Quality Award: Proven Strategies for Building Quality Into Your Organization. Milwaukee: ASQC quality press, 1992.
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