Cita APA

Dale, B. G. (1994). Managing quality ([2nd ed.].). New York [etc.]: Prentice hall.

Citación estilo Chicago

Dale, Barrie G. Managing Quality. [2nd ed.]. New York [etc.]: Prentice hall, 1994.

Cita MLA

Dale, Barrie G. Managing Quality. [2nd ed.]. New York [etc.]: Prentice hall, 1994.