TY - BOOK T1 - Managing quality A2 - Dale, Barrie G LA - English PP - New York etc. PB - Prentice hall YR - 1994 ED - [2nd ed.] UL - https://colectivo.uloyola.es/Record/L32955 OP - 611 SN - 0135551455 KW - Control de calidad ER -