Cita APA

Hornell, E. (1992). Improving productivity in service companies: Lessons from the best in the world. London: Pitman.

Citación estilo Chicago

Hornell, Erik. Improving Productivity in Service Companies: Lessons From the Best in the World. London: Pitman, 1992.

Cita MLA

Hornell, Erik. Improving Productivity in Service Companies: Lessons From the Best in the World. London: Pitman, 1992.

Precaución: Estas citas no son 100% exactas.