Zairi, M., & Leonard, P. (1994). Practical benchmarking: The complete guide. London [etc.]: Chapman & Hall.
Chicago Style CitationZairi, Mohamed, and Paul Leonard. Practical Benchmarking: The Complete Guide. London [etc.]: Chapman & Hall, 1994.
MLA CitationZairi, Mohamed, and Paul Leonard. Practical Benchmarking: The Complete Guide. London [etc.]: Chapman & Hall, 1994.
Warning: These citations may not always be 100% accurate.