TY  - BOOK
T1  - Practical benchmarking : the complete guide
A1  - Zairi, Mohamed
A2  - Leonard, Paul
LA  - English
PP  - London etc.
PB  - Chapman & Hall
YR  - 1994
UL  - https://colectivo.uloyola.es/Record/L36886
OP  - 262
SN  - 0412574101
KW  - Benchmarking
ER  -