TY  - BOOK
T1  - The benchmarking book
A1  - Spendolini, Michael J
LA  - English
PP  - New York
PB  - Amacom
YR  - 1992
UL  - https://colectivo.uloyola.es/Record/L39203
OP  - 207
SN  - 0814450776
KW  - Control de calidad
KW  - Benchmarking
ER  -