TY  - BOOK
T1  - The measures of success : creating a high performing organization
A1  - Thor, Carl G
LA  - English
PP  - London
PB  - Pitman
YR  - 1994
UL  - https://colectivo.uloyola.es/Record/L40886
OP  - 222
SN  - 0939246643
KW  - Control de calidad
KW  - Productividad
KW  - Benchmarking
ER  -