APA Citation

Crosby, P. B. (1980). Quality is free: The art of making quality certain. New York [etc.]: Penguin books.

Chicago Style Citation

Crosby, Philip B. Quality Is Free: The Art of Making Quality Certain. New York [etc.]: Penguin books, 1980.

MLA Citation

Crosby, Philip B. Quality Is Free: The Art of Making Quality Certain. New York [etc.]: Penguin books, 1980.

Warning: These citations may not always be 100% accurate.