Manganelli, R. L., & Klein, M. M. (1994). The reengineering handbook: A step by step guide to business transformation. New York: Amacom.
Citación estilo ChicagoManganelli, Raymond L., and Mark M. Klein. The Reengineering Handbook: A Step By Step Guide to Business Transformation. New York: Amacom, 1994.
Cita MLAManganelli, Raymond L., and Mark M. Klein. The Reengineering Handbook: A Step By Step Guide to Business Transformation. New York: Amacom, 1994.
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