APA Citation

Flood, R. L. (1993). Beyond TQM. Chichester [etc.]: John Wiley & Sons.

Chicago Style Citation

Flood, Robert L. Beyond TQM. Chichester [etc.]: John Wiley & Sons, 1993.

MLA Citation

Flood, Robert L. Beyond TQM. Chichester [etc.]: John Wiley & Sons, 1993.

Warning: These citations may not always be 100% accurate.