TY  - BOOK
T1  - High performance benchmarking : 20 steps to success
T2  - Quality management
A1  - Harrington, H. James
LA  - English
PP  - Madrid
PB  - McGraw-Hill
YR  - 1996
UL  - https://colectivo.uloyola.es/Record/L52938
OP  - 173
SN  - 007026774X
KW  - Benchmarking : Casos
KW  - Benchmarking
ER  -