Andersen, B., & Pettersen, P. (1996). The benchmarking handbook: Step-by-step instructions. London [etc.]: Chapman & Hall.
Citación estilo ChicagoAndersen, Bjorn, and Per-Gaute Pettersen. The Benchmarking Handbook: Step-by-step Instructions. London [etc.]: Chapman & Hall, 1996.
Cita MLAAndersen, Bjorn, and Per-Gaute Pettersen. The Benchmarking Handbook: Step-by-step Instructions. London [etc.]: Chapman & Hall, 1996.
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