TY  - BOOK
T1  - Business process re-engineering : myth and reality
A2  - Coulson Thomas, Colin
LA  - Spanish
PP  - London
PB  - Kogan Page
YR  - 1997
ED  - [1st pub., Rep. 1997]
UL  - https://colectivo.uloyola.es/Record/L60790
OP  - 254
SN  - 0749421096
KW  - Cambio organizacional
KW  - Mejora de procesos
ER  -